While Doug Mack’s professional “pride and joy” are the industry-leading satellite and webcast services delivered by ESSRX, his story starts before there was wide use of the internet and satellites were used primarily by the military and NASA!
Doug’s entrepreneurial journey started in 1991 when he founded Total Health Products (THP). THP was the first and the largest provider of medically-relevant fulfillment services to the pharmaceutical industry (handling ~25,000 meetings annually). Doug’s company served Medical Education and Pharmaceutical companies and he built his reputation as an honest and straight-forward partner who always delivered for his clients.
In 1999, Doug sold THP to Medsite, Inc, (now WebMD) and served as the COO of Medsite until 2002. The fulfillment business was renamed as Medsite Rewards.
Three years later, in 2005, Doug’s entrepreneurial spirit reawakened and he founded AV Solutions with his long time client and friend, Annette Velotto. A year later, Doug, Annette and David Ganz (a former colleague and friend of Doug’s) partnered to purchase the Medsite Rewards fulfillment business back from Medsite and rebranded it as Total Health Rewards.
In 2008, Doug launched the satellite and webcast division, Advantage Broadcast Solutions and he established partnerships with Ruth's Chris Hospitality Group and NBA Entertainment in 2009. All of these different divisions and services now fall under ESSRX, with Doug as the CEO.
Doug received a BA from Connecticut College in New London, CT and an MBA from the University of Chicago, School of Business.
Howard joined the ESSRX family in 2011 with 28 years of experience in a variety of senior sales, marketing and executive positions in the pharmaceutical industry; including stints at Stuart Pharmaceuticals (now AstraZeneca), the American College of Surgeons and Buckley Dement a pharmaceutical direct marketing and fulfillment company. Howard is a savvy and seasoned veteran of executing high profile promotional programs and events within the Bio-Pharmaceutical industry including the launches of many multibillion dollar agents
Most recently, Howard served as a Senior Vice President at PDI, Inc., of Parsippany, NJ and President of PDI’s Pharmakon Division based in Schaumberg, IL. During his fourteen year tenure at Pharmakon he helped build the organization into a top peer interactive communications agency which was sold to PDI in 2004.
Howard received a BS in Life Sciences from the University of Wisconsin, Madison.